The arena was officially opened, as the National Indoor Arena, on 4 October 1991 by the athlete Linford Christie. When it was opened, the arena was intended to be an indoor sporting venue. However, the venue began to host entertainment events shortly after opening. The arena currently hosts a variety of events including concerts, sporting events and conferences. It has a capacity of up to 15,800 using both permanent seating and temporary seating configurations. The arena was renamed after it underwent an extensive renovation which was completed at the end of 2014. Michael Bublé opened the renovated arena on 2 December 2014. In 2018 the arena had ticket sales of 497,443, which was the 4th highest in the United Kingdom.
In 2012 plans to refurbish and renovate the NIA were approved by Birmingham City Council. The plans included creating a showpiece entrance from the canal-side, three "sky needle" light sculptures, a new glazed facade fronting the canal and new pre-show hospitality elements. The design was by the architecture firm Broadway Malyan and the building contract was awarded to Royal BAM Group in 2013 with an projected finishing date of Winter 2014. The £26 million redevelopment began in June 2013. The redeveloped arena was officially opened with a performance by singer Michael Bublé on 2 December 2014. It was renamed the "Barclaycard Arena" in November 2014 after Barclaycard won the naming rights for five years, but in May 2016 it was announced that the naming deal would end early, and from September 2017 it would be named Arena Birmingham. On 16 January 2020, it was announced that the arena will be renamed Utilita Arena Birmingham from 15 April 2020.
Notable events
The arena has been used for several major events in the past, including counting no less than eight constituencies in the hall for the 1992 general election.
Gladiators was recorded at the arena from 1992 to 1999.
Linkin Park performed here as part of the One More Light Tour on 6 July 2017. This was the band's last performance of the European leg, as the remaining show in Manchester were cancelled due to a bombing at the Manchester Arena, where the band was supposed to perform. It was also the final performance of lead singer Chester Bennington before his death on 20 July 2017.