The station has four platforms and two entrances, one at the eastern side which is the main entrance and the second one at western side which was opened in 2010. The station can be easily accessed from Kottappuram side and the KSRTC transport bus stand side. It has three railway over bridges connecting first platform to the second, third and fourth platforms. The station operate passenger trains and goods trains.
Facilities
Tickets
The station has five counters for non-reservation tickets in the east side, two ticket counters in the west side and ten automatic ticket vending machines in east also. The reservation counters for the long-distance is situated in the eastern side with four counters in a separate building.
Waiting halls
The station has an air-conditioned and non-air-conditioned waiting hall for first-class and sleeper class passengers. The round-the-clock air-conditioned waiting hall is maintained with the cooperation of the Kudumbasree Mission. The hall has facilities such as TV, toilet, library, and kids entertainment section are there.
The passengers can access free Wi-fi facility inside the station provided by Google and railwire
Retiring rooms
The station has four retiring beds in air conditioned Double Bed category ; eight beds in air-conditioned Dormitory category and one Non air conditioned Single Bed category.
Parking
Paid four wheeler and two-wheeler parking is available in the east and west entrance of the station. Pre-paid autorickshaw services are also made to the passengers.
Food
The station also provides vegetarian and non vegetarian food through the 1,830 sqft multi-cuisine food plaza.
Foot over bridges
The station has three foot over bridges. One in the centre of the station and second and third in the south and north of the station. There is a computer-controlled coach guidance system and a plasma screen for display of information to passengers. Other facilities available are Parcel booking office, Railway Mailing service office, State Bank of India and Canara BankAutomated teller machine.
Railway Station has a railway police station with a Circle Inspector as the head and one Sub Inspectors. For the security of passengers, the Indian Railways have installed 21 high definition cameras which cover all the platforms and the ticket counters which is connected to the main system. There are two 42 inch LCD monitors which monitor all the visuals in the station.
Future expansion plans
The Southern Railways is planning to double the Shoranur – Cochin Harbour section by setting up a third and fourth line. The new line will cater to the International Container Transshipment Terminal, Kochi. It is also planning a suburban railway system connecting Thrissur to Kochi and Palakkad using Mainline Electrical Multiple Unit services, with the first services are expected to begin in late 2010 or early 2011 for which works are underway. A Pedestrian Flyover platform connecting all the platforms to the nearby KSRTC Bus station is being planned.