In the traditional telephony context, third partycall control allows one entity to set up and manage a communications relationship or telephone call between two or more other parties. Third party call control is often used for operator services and conferencing. Similarly, many SIP services are possible through third party call control. These include the traditional ones on the PSTN, but also new ones such as click-to-dial. Click-to-dial allows a user to click on a web page to speak to a customer service representative. The web server then creates a call between the user and a customer service representative. The call can be between two phones, a phone and an IP host, or two IP hosts. Third party call control is possible using only the mechanisms specified within . Indeed, many different call flows are possible, each of which will work with SIP compliant user agents. However, there are benefits and drawbacks to each of these flows. The usage of third party call control also becomes more complex when aspects of the call utilize SIP extensions or optional features of SIP. In particular, the usage of RFC 3312 with third party call control is non-trivial, and is discussed in Section 9 of RFC 3725 . Similarly, the usage of early media with third party call control is not trivial; both of them specify the way in which user agents generate and respond to SDP, and it is not clear how to do both at the same time. This is discussed further in Section 8. Third PartyCall Control is perfectly suited for delivery of 9-1-1 calls in a Next Generation 9-1-1 environment. It allows for re-connection of the media stream to an alternate end point if the original destination end point becomes unavailable without dropping the original emergency call. Additionally, it minimizes bandwidth requirements between the 3PCC server and the emergency call handling end point because all mixed media uses the same RTP stream. Finally, it does not rely on a destination end point for end to end reliability but rather on a more robust centralized data center with several redundantly deployed servers.
