In the 1880s, Anne Sullivan, and her efforts in working with young Helen Keller. The movie focuses on Anne's struggle to draw Helen, a blind and prelingually deaf girl out of her world of darkness and silence. Helen has been unable to communicate with her family except through physical temper tantrums since an illness took her eyesight and hearing from her at the age of 19 months old. She is allowed to eat other people's food with her hands, knock over or break items, and basically do whatever else she desires. All of this while being looked at with pity by her family. Her family loves her, but they are all convinced she is a dumb, soft-brained, and savage child with the intelligence of an animal who will never learn anything. She is barely pacified with candy when she throws a tantrum, and is headed toward mental institutionalization in an asylum when Anne enters her life as Helen's parents' last-ditch effort to avoid the inevitable. Plagued with vision problems of her own and orphaned at a young age, Anne has the right mix of steeliness, empathy and patience to turn her young student's behavior around and teach her language. Anne's job as Helen's teacher is made more difficult by Helen's imperious plantation-owner father, Captain Arthur, and her overly soft-hearted mother, Kate, when they doubt her authority and challenge her methods. Anne's goal is to not just teach Helen to behave but to give her gift of communication. Using sign language and signing the letters to spell words in Helen's open palm, Annie makes large strides toward improving Helen's behavior. After two weeks of living alone with Helen in a small house on the Keller family plantation, Annie is still unable to reach a breakthrough with Helen when her mandated time deadline is reached. During Helen's homecoming dinner, she begins to revert to her old ways of misbehavior. Anne takes Helen outside to the pump to refill a water pitcher she spilled during one of her tantrums, and the long-awaited breakthrough is made. Helen makes the connection that the words Anne has been spelling in her open palm are in reality the communicative representation of those things in the physical world around her. The word “water” is the wet fluid coming out of the water pump. With this connection the doorway for communication is opened to Helen, and she can now survive and thrive in the world through the eyes and ears of others.