Shuttle–UM
Shuttle-UM is a transit system for the University of Maryland, College Park, which constitutes the UM acronym of the company, that operates as a unit of the university's Department of Transportation Services. The system is student-run and is supported by student fees and the university's Student Affairs department. Its fleet consists of over 60 vehicles and transports approximately three million rides a year. The system provides four different services: commuter, evening, charter, and demand response. The latter consists of a paratransit service and a call response curb-to-curb service during the evening, while the former consists of a bus service that runs for 24 hours, seven days a week. Implied by its name, the bus service routes "shuttle" passengers to and from the university with over 20 different routes. Paid upon admission by students to the university, the services are complimentary and only certain services require university identification badges.
In 2012, the company expanded to provide service to the University of Maryland, Baltimore campus under the name, UM Shuttle. Additionally, a new facility was built to house Shuttle-UM's operations and fleet within the campus after over 30 years of being housed off campus.
History
1970s–2000s
Shuttle-UM was established in November 1972 by the University of Maryland, College Park's Black Student Union as an initiative to promote security for students walking through campus during the evening hours. Operations began with the use of two vans to circulate campus, which were purchased by UMD's Student Government Association, the campus' student governing body, through approval by the Office of Commuter Student Affairs, a campus organization supporting students commuters. The operations were run in the basement of a residence hall on campus and consisted of running the vans on two fixed routes. By Spring 1973, the Residence Hall Association, the governing body for the campus' dormitory halls, donated an additional van which led to three fixed routes running through campus in the evening. By the end of the system's first year of service, 65,000 had been transported. The following year saw the addition of daytime routes to operations to parking lots and the establishment of Call-A-Ride, which was the original first curb-to-curb service for the transit system. In 1975, four Mercedes Benz vans were purchased to expand the fleet to six vehicles. This same year, the name Shuttle-UM was established, three years after being a service provided by SGA, Shuttle-UM was now an independent entity for UMD. Upon the transit system's independence, Charter service was added to its operations in 1975; the following year saw expansion to the curb-to-curb service with ''Disability Transit Service" for handicap persons; off-campus routes were established in 1976.During the fall of 1978, Shuttle-UM's first facility was built on an off-campus parking lot on Greenhouse Road adjacent to Baltimore Avenue. The new facility, known as UMD Building 013, featured a 12,000 gallon underground diesel tank, numerous maintenance bays, and a bus wash bay. Upon 1979, the project that started as a security service expanded to a transit system consisting of 10 routes with over 20 vehicles. Barri Standish was hired as the first non-student full-time staff member to serve as the General Manager for Shuttle-UM to provide student guidance in transit operations. Through 1985 and 1988, the Greenhouse facility was expanded to allocate growing operations with administrative offices and maintenance bays. Shuttle-UM's expansion in 1985 also composed of ridership growing to 1.1 million passengers annually and employing 125 student employees that took the positions of "drivers, dispatchers, maintenance assistance, trainers, and managers." By 1986, Shuttle-UM became a member of the American Public Transportation Association and the Transit Association of Maryland. Within 1999 and 2001, the facility's maintenance bays were expanded to accommodate the growing fleet caused by the growing ridership; the administrative offices also underwent a further expansion in 2001 to accommodate growing employment.
2010s–
For several years, the annual ridership remained above 2 million; however, during the 2011-12 academic year, DOTS started an initiative that would reward their three millionth rider with free books for a school year, which ultimately commenced in their first year with 3 million riders. In 2012, the construction of a brand new facility was completed on Paint Branch Drive within campus adjacent to the XFINITY Center. This new facility fit into DOTS' mission and goal to be more sustainable. The facility included geo-thermal heating and cooling systems, a green roof, and an in-ground filtration system to separate run-off diesel and storm water in the fueling area. The new facility was able to house all administration that was expanded within the years at the Greenhouse facility and featured an above-ground diesel tank that stored 2,000 gallons more.Shuttle-UM saw its first expansion with the introduction of its UM Shuttle service for the University of Maryland, Baltimore campus which strictly serves the surrounding Baltimore areas near campus. President Jay Perman reached an agreement with UMD to answer requests of the UMB community to obtain a shuttle service within campus. In August 2012, UM Shuttle officially launched and began to transport staff, faculty, and other members of the UMB community with three distinct routes. The vehicles for these routes are operated in Baltimore but housed in the Paint Branch facility and driven by UMD employees. Like Shuttle-UM, university ID's grant access to riding the shuttles for UMB.
Fares
Shuttle-UM and UM Shuttle are complimentary services via paid student fees and UMD's Student Affairs' funds. Additionally, living complexes and businesses pay the organization to run the service in their area, which allow riders to ride by just showing drivers a university ID, not limited to University of Maryland System schools. Residents of College Park were granted access to Shuttle-UM's services via a program approved by city council in 2010, which granted residents passes to show drivers. In September 2012, the city of Greenbelt passed a similar program to that of College Park allowing passes for its residents to use Shuttle-UM's services.Structure
Shuttle-UM, although as separate entity in the beginning, is now a branch of DOTS, along with Campus Parking Enforcement. Both are housed at the Paint Branch facility; however, customer inquires regarding parking operate out of Regents Drive Garage offices. Located at Regents Drive Garage are the directors of DOTS, which is overseen by Senior Director David Allen: the directors delegate planning and oversee activity of every branch of the corporation. Every driving staff member for Shuttle-UM that holds a Commercial Driver's License is assigned a unit number, which are uniquely grouped to identify different departments and status'. These unit numbers are used to eliminate the usage of full names while having radio contact and have an important role in operations for the company.Management
The Shuttle-UM and Campus Parking Enforcement operations branches of DOTS are overseen by its Senior Associate Director, Armand Scala, who directly reports to Allen. The two chief executives are regarded as being at the top realm of company operations, who work directly with numerous full-time chief operatives. Under the executives are the full-time shift supervisors, who directly manage the full-time driving staff. Student managers have the responsibility of managing student driving staff, alongside being responsible for running several departments of the organization's operations, such as Dispatch and Demand Response.Driving Staff
The drivers for Shuttle-UM are all required to have a CDL class B, with passenger and air-brakes endorsement. These requirements are to be met in order to operate the vehicles in Shuttle-UM's fleet. Although completely composed of student drivers upon the company's inception, as of 2013, staff now features non-student full-time and part-time drivers. The full-time driving staff have a set schedule package that they select before every academic semester for UMCP consisting of 40 hours. Students are required to be enrolled at UMCP or University of Maryland Global Campus, the latter due to the sister school sharing the UMCP campus, in order to be eligible to go through CDL training with Shuttle-UM. Students are given the opportunity to obtain their CDL granted upon that they complete a semester's worth of driving, where upon they have the option of leaving or exploring different departments to work for. Like the full-timers, students select shifts before the Spring and Fall semesters only, which are their weekly permanent shifts. Unlike full-time staff, students have more flexibility in choosing individual shifts rather than packages.Maintenance
Maintenance is overseen by the Fleet Maintenance Manager, who operates through numerous full-time field managers. These on-site managers are in charge of coordinating service to all vehicles in the fleet for Shuttle-UM and Campus Parking Enforcement, which both make up DOTS. Service done to these vehicles include but are not limited to preventative maintenance, DOT inspections, and fixing mechanical problems. Maintenance operates out of multiple bays located in the Paint Branch facility, which facilitates their work due to the facility also housing parking for all vehicles.Training
The training department consists of certified CDL full-time instructors that are responsible for coordinate training to drivers, students and full-timers, who which to seek employment with Shuttle-UM and obtaining a CDL license. Training consists of multiple sessions that gives drivers numerous hours of training through range and road exercises in order to prepare them for CDL exams administered at the Motor Vehicle Administration. Upon their CDL completion, training is also responsible for giving orientations of all Shuttle-UM commercial vehicles in order to give all drivers and equal opportunity in driving routes that require different vehicles.Dispatch
The dispatch department is responsible for transit operations in regards to all services provided by the company, including demand response and fixed routes. All dispatchers are students, who are trained to operate the technology and equipment necessary to ensure service is operative. The dispatchers report directly to the shift supervisors upon problems arising before executing decisions that will ensure service being completed. Dispatch also coordinates all customer service inquires regarding routes, demand response, charter, staff, and campus guests. The Shuttle-UM dispatch department operates in sync with the University of Maryland Police Department, due to the organization being a state-governed agency: this connection with UMPD provides a branch of safety to drivers and to passengers upon distress signals and accident response. As a result, Shuttle-UM dispatch uses certain police 10-codes for daily operations. Aside from dealing with transit operations, the dispatchers are responsible for recording ridership tallies that are radio communicated to them by drivers upon the completion of every run of every route, which in turn gives the organization passenger data to work with in operations.Routes
Beginning with simply two routes in 1972, the company has expanded its bus service by currently having 27 routes. Since its existence, the company has added and dropped several of its routes. These known documented instances are noted below. For Example, the "Adelphi South" route, which was one of Shuttle UM's very first routes created around 1975/1976, was discontinued during the summer of 2005. The "Adelphi South" route operated between the University of Maryland College Park Campus and Langley Park, MD, via Campus Drive, University Boulevard East, Riggs Road, the Isabella Gardens Apartment Complex, the University Gardens Apartment Complex, the Marylander Apartments/Serene Townhomes, Keokee Street, Merrimac Drive, 14th Avenue, Quebec Street, Ruatan Street, 11th Avenue, Carroll Avenue, University Boulevard East, and Campus Drive. Also, the "Queens Chapel" route, which was also another one of Shuttle UM's very first routes, created around 1975/1976, was discontinued on August 25, 2006. The "Queens Chapel" Route operated back and forth between the University of Maryland College Park Campus and Hyattsville, MD, via Campus Drive, Adelphi Road, Toledo Road, the Prince George's Plaza Shopping Center, Toledo Terrace, East - West Highway, 23rd Avenue, Ager Road, Nicholson Street, the Kirkwood Apartment Complex, Kirkwood Place, Ager Road, the West Hyattsville Metro Station, Hamilton Street, Queens Chapel Road, Oglethorpe Street, 42nd Avenue, Queensbury Road, Baltimore Avenue, Regents Drive, and Campus Drive. On August 25, 2006, the route was renamed as the, "113 University Town Center" Route, truncated to only operate between the University of Maryland College Park Campus and Prince George's Plaza Metro Station, in order to serve the newly opened University Town Center Apartment Complex/new shops in front of the Prince George's Plaza Shopping Center. Eventually, in 2012, the route was renamed as, "113 Hyattsville", since it was extended to Downtown Hyattsville in order to serve the brand new Hyattsville Arts District Apartments. In August, 2009, Shuttle-UM ceased the operation of its 101 Route One Corridor service due to low ridership and very high redundancy to the already existing 81 & 83 Metrobus Routes, which operate on the U.S. Route 1 corridor. Certain stops that the community rallied to be served were added onto the 110 Seven Springs Apartments route to compensate. At the conclusion of the 2007-2008 academic year, the 102 Campus Connector North and 103 Campus Connector South were discontinued in favor of the 125 Campus Circulator. The campus "connector" routes were the only routes that ran through campus before the start of the evening routes. For undisclosed reasons, the routes were merged into one route that saw the continuation of service through the same areas and regions of campus that were originally served.At the conclusion of the 2011-12 academic year, the city of Greenbelt saw a reduction in service by Shuttle-UM. The 101 Beltway Plaza served the Beltway Plaza shopping mall by providing students a shopping outlet on the weekends. Route initially operated as "Springhill Lake" but was renamed as "101 Beltway Plaza/Springhill Lake" in August, 2006 when route was extended from Springhill Lake Apartments to the Beltway Plaza. However; in August, 2007 at the request of the Springhill Lake Apartment management due to renovations taking place with the apartments, the route stopped serving the Springhill Lake Apartments and was rerouted to only serve Beltway Plaza. As a result, the route was renamed as, "101 Beltway Plaza". The route was last served during 2011-2012 and quietly terminated at the start of 2012-13. Additionally, the 131 Mazza Grandmarc/Enclave Franklin Park no longer ran to the Franklin Park complex in Greenbelt after 2011-12. The creation of the 130 Greenbelt and expanded service to the 129 Franklin Park at Greenbelt Station for the 2011-12 academic year saw the merger of the 106 Greenbelt North and 119 Greenbelt South routes, which last ran at the conclusion of 2010-11. The " 106 Greenbelt North" Route was split into two separate routes, the "106 Greenbelt North" route and the "119 Greenbelt South" route around 2008. While the "106 Greenbelt North" route would operate through Old Greenbelt, the new "119 Greenbelt South" route replaced the portion of the Shuttle UM "Greenbelt North" route on Greenbelt Road , Hanover Parkway, Greenbrook Drive, Ora Glen Drive, Mandan Road, Westchester Park Drive/Circle, Kenilworth Avenue, and Paint Branch Parkway Additional routes that saw changes included the 123 M-Square which was cancelled between 2010–11 and 2012–13, which saw its services expanded onto the 109 River Road; the 108 Powder Mill Village received a name change and service change to 108 Adelphi by not serving the apartment complex any further. Route was initially introduced during the fall of 2004 simply as, "Powder Mill Village" and operated via Campus Drive, Adelphi Road, University Boulevard East, Metzerott Road, Adelphi Road, Riggs Road/Powder Mill Road, the Powder Mill Village Apartments, Powder Mill Road, Cherry Hill Road, the Seven Springs Village Apartment Complex, Cherry Hill Road, Baltimore Avenue, Edgewood Road, Rhode Island Avenue, Greenbelt Road, Baltimore Avenue, and Campus Drive. Route was renamed as "108 Powder Mill Village" in August, 2006 and rerouted to operate straight on Metzerott Road past the intersection of Adelphi Road, all the way up to New Hampshire Avenue like the "Adelphi North" route instead of diverting off Metzerott Road onto Adelphi Road. Shuttle UM's "108 Powder Mill Village" route would then operate on New Hampshire Avenue to join Powder Mill Road. The route would follow the exact same routing back to the University of Maryland College Park Campus, only with the exception that it would remain straight on Metzerott Road which would become Paint Branch Drive, and then return back to Campus Drive via Regents Drive. Route eventually replaced the original Shuttle UM Adelphi North Route in its entirety in 2012 when it was truncated to only operate between the University of Maryland College Park Campus and the former "Adelphi North" terminus inside the Chateau at Avery Apartment Complex on Oakview Drive in the far northeast Silver Spring
The 2012-13 year saw the cancellation of the company's "park and ride" services: 101 Burtonsville Park and Ride, 107 Laurel Park and Ride, and 120 Bowie Park and Ride. As Shuttle-UM's first aim to promote sustainability by providing service to regions further than the surrounding campus, the routes servicing Burtonsville, Bowie, and Laurel saw a decline in ridership. Riders protested its cancellation; however, on October 12, the routes were serviced for the final time while DOTS provided alternatives for the riders in reaching campus. Additionally to the decline in riders, the 124 The Universities at Shady Grove route required more buses and funds to maintain, thus the park and rides fate was determined by a budget cut necessary to maintain the 124.
With the expansion of Shuttle-UM into Baltimore at the UMB campus, three routes began to service the area in 2012-13 with 701 BioPark, 702 Mount Vernon, and 703 Federal Hill servicing the immediate UMB campus seven days a week.
Current
The Shuttle-UM transit system operates primarily at the University of Maryland, College Park campus with satellite service at the University of Maryland, Baltimore and University of Baltimore. There are currently 31 routes that operate for the University System of Maryland. The UMD routes hub on campus at one of its two terminals: Adele H. Stamp Student Union and Regents Drive Parking Garage, with the exception of one route. The UMB routes hub on campus at the Pearl Street Garage. The UB routes hub at one of two terminals: State Center and Penn Station. As the name of the organization implies, the transit system operates as a "shuttle" to and from campus.University of Maryland, College Park
University of Maryland, Baltimore
University of Baltimore
Former
There are 15 documented routes that have been cancelled, altered, or renamed.| Route | Name | ID Requirement | Service type | Terminal | Primary Destination | Notes |
| 100 | Burtonsville Park and Ride | Yes | Commuter | Regents Drive Parking Garage | Burtonsville Park and Ride | Service terminated on October 12, 2012 due to funding and ridership. |
| 101 | Beltway Plaza | Yes | Weekday | Adele H. Stamp Student Union | Beltway Plaza | The route originally operated as the Shuttle UM "Springhill Lake" Route and did not originally serve Beltway Plaza. However; in August, 2006, the route was renamed as the "101 Belteay Plaza/Springhill Lake Route", as the route was also extended to serve Beltway Plaza in addition to the Springhill Lake Apartment Complex. However; a year later in August, 2007, the route was rerouted to no longer operate on Cherrywood Lane, Springhill Drive, Edmonston Road, and Breezewood Drive to serve the Springhill Lake Apartment Complex at the request of the management due to the remodeling of the apartments. As a result, the route was simply renamed as, "101 Beltway Plaza". The route terminated at the start of the 2012-13 academic year and was serviced only Monday-Friday. |
| 102 | Campus Connector North | No | Commuter | Regents Drive Parking Garage | North Campus | Service discontinued upon formation of the 125 Circulator that saw the route merged with the 103 Campus Connector South |
| 103 | Campus Connector South | No | Commuter | Adele H. Stamp Student Union | South Campus | Service discontinued upon formation of the 125 Circulator that saw the route merged with the 102 Campus Connector North |
| 106 | Greenbelt North | Yes | Commuter | N/A | Greenbelt Road Old Greenbelt | Route merged with 119 Greenbelt South to form 130 Greenbelt and 129 Franklin Park at Greenbelt Station |
| 107 | Laurel Park and Ride | Yes | Commuter | Regents Drive Parking Garage | Laurel Park and Ride | Service terminated on October 12, 2012 due to funding and ridership. |
| Adelphi South | Yes | Commuter | Adele H. Stamp Student Union Lot | Langley Park | Discontinued in the summer of 2005 | The Adelphi South route was created around 1972 and was one of the very first Shuttle UM routes to operate. Route operated back and forth between the University of Maryland College Park Campus Adele H. Stamp Student Union Lot & Langley Park, via Campus Drive, University Boulevard East, Riggs Road, the Isabella Gardens, University Gardens, the Marylander Apartments & Serene Townhomes Apartment Complexes in Langley Park, MD, Keokee Street, Merrimac Drive, 14th Avenue, Quebec Street, 11th Avenue, Carroll Avenue, University Boulevard East, and Campus Drive. Since the Shuttle UM Adelphi South Route was discontinued during the summer of 2005, it never actually was assigned a route number. A very small portion of the former Shuttle UM's Adelphi South Route on Carroll Avenue between 11th Avenue & University Boulevard East was replaced by Shuttle UM's Silver Spring Metro Route during the summer of 2005. Shuttle UM's "Silver Spring Metro" route was rerouted to divert off of University Boulevard East by making a slight right onto Lebanon Street, then a slight left into the University Boulevard East service roadway to serve the same stop inside the University Landing Apartment Complex at the intersection of University Boulevard East & Merrimac Drive in Langley Park, MD which WMATA's F8 Metrobus Route terminates at. Shuttle UM's Silver Spring Metro Route would then make a slight left onto Merrimac Drive and then a right turn back onto University Boulevard East to exit the University Landing Apartment Complex in Langley Park, MD, then make a right turn onto Carroll Avenue and a left turn onto Piney Branch Road instead of making the direct left turn from University Boulevard East onto Piney Branch Road it originally made. |
| 108 | Powder Mill Complex | Yes | Commuter | N/A | Powder Mill Village Apartments | "Powder Mill Village" was created as a brand new Shuttle UM Route during the fall of 2004 to operate between the University of Maryland College Park Campus Adele H. Stamp Student Union Lot & the Powder Mill Village Apartment Complex in Beltsville, MD, via Campus Drive, University Boulevard East, Metzerott Road, Adelphi Road, Riggs Road/Powder Mill Road, Cherry Hill Road, the Seven Springs Village Apartment Complex, Cherry Hill Road, Baltimore Avenue, Edgewood Road, Rhode Island Avenue, Greenbelt Road, Baltimore Avenue, and Campus Drive. However; during the fall of 2006, the Shuttle UM "Powder Mill Village" Route was renamed as the "108 Powder Mill Village" route and rerouted to operate between the University of Maryland College Park Campus Adele H. Stamp Student Union & the Powder Mill Village Apartment Complex in Beltsville, MD, via the Shuttle UM's Adelphi North Route's routing via Campus Drive, Adelphi Road, University Boulevard East, Metzerott Road, and New Hampshire Avenue. Shuttle UM's 108 "Powder Mill Village" route would then remain on New Hampshire Avenue past the I-495/I-95 Interchange and join Powder Mill Road from the intersection of New Hampshire Avenue, providing new Shuttle UM service to Hillandale. Shuttle UM's "108 Powder Mill Village" Route would then make a left turn onto Powder Mill Road, where Riggs Road ends and operate on its usual routing to the Powder Mill Village Apartment Complex in Beltsville, MD. Shuttle UM's "108 Powder Mill Village" Route would then return back to the Adele H. Stamp Student Union, via Powder Mill Road, New Hampshire Avenue, Metzerott Road, Paint Branch Drive, Regents Drive, and Campus Drive. The portion of the Shuttle UM "Powder Mill Village" route between the Seven Springs Village Apartments on Cherry Hill Road in College Park, MD and the University of Maryland College Park Campus Adele H. Stamp Student Union, that was discontinued was taken over by the Shuttle UM "Rhode Island Avenue" route. The "108 Powder Mill Village" Route was eventually renamed as "108 Adelphi" around 2010/2011 due to the fact that it was truncated to only operate between University of Maryland College Park Campus and the former "Adelphi North" route's terminus at the intersection of Chateau Lane & Oakview Drive/ Mount Pigsah Lane in the northeast portion of Silver Spring, MD, adjacent to the northwest portion of Adelphi, MD that is north of Adelphi Road but south of the I-495/I-95 interchange. Route replaced Shuttle UM's former Adelphi North Route in its entirety. |
| 113 | University Town Center | Yes | Commuter | Adele H. Stamp Student Union | The Mall at Prince George's Prince George's Plaza Metro Station Prince George's Community College | This particular route originally operated as the "Queens Chapel" Route from 1976 all the way up until August 25, 2006. It was one of Shuttle UM's very first routes. The Shuttle UM "Queens Chapel" Route operated back and forth between the University of Maryland College Park Campus & Hyattsville, MD, via Campus Drive, Adelphi Road, Toledo Road, the Prince George's Plaza Shopping Center, Toledo Terrace, East-West Highway, 23rd Avenue, Ager Road, Nicholson Street, Ager Road Service Roadway, the Kirkwood Apartment Complex, Kirkwood Place, Ager Road, Hamilton Street, Queens Chapel Road, Oglethorpe Street, 42nd Avenue, Queensbury Road, Baltimore Avenue, Regents Drive, and Campus Drive. The route would only operate Monday-Friday even though the route would operate all year long. On December 13, 1993, the first weekday after December 11, 1993, which was when the West Hyattsville Metro Station officially opened, the Shuttle UM "Queens Chapel" Route was minorly rerouted to divert off of Ager Road to serve the West Hyattsville Metro Station, before returning back to Ager Road and making a left onto Hamilton Street in Hyattsville, MD. The rest of the Shuttle UM "Queens Chapel" Route remained the same. However; on August 25, 2006, the route was renamed as the, "113 University Town Center" Route, as the route was truncated to only operate back and forth between the University of Maryland College Park Adele H. Stamp Student Union Lot and the Prince George's Plaza Metro Station, via Campus Drive, Adelphi Road, Toledo Road, Belcrest Road, the Prince George's Plaza Metro Station, East - West Highway, Belcrest Road, Adelphi Road, and Campus Drive. This particular route change was made in order to provide new service to the newly opened University Town Center Apartment Complex across from the Prince George's Plaza Metro Station/Shopping Center that was finished being built, as well as the newly opened restaurants and stores in the surrounding area. Unlike the former Shuttle UM "Queens Chapel" Route which operated Monday - Friday only, new Saturday service had been added to the "113 University Town Center", meaning that it would operate Monday - Saturday. The "113 University Town Center" route would operate on the exact same routing as the former "Queens Chapel" route between the University of Maryland College Park Campus Adele H. Stamp Student Union Lot and intersection of Toledo Road & Belcrest Road in Hyattsville, MD. However; instead of remaining straight on Toledo Road to cut through the Prince George's Plaza Shopping Center and join Toledo Terrace, the Shuttle UM "113 University Town Center" Route would divert off Toledo Road by making a left turn onto the intersection of Belcrest Road and remain straight on Belcrest Road past the intersection of East - West Highway and make a right turn to enter its terminus at the Prince George's Plaza Metro Station. The route would then return back to the University of Maryland College Park Campus Adele H. Stamp Student Union Lot, via East - West Highway, Belcrest Road, Adelphi Road, and Campus Drive. However; on Saturdays, the Shuttle UM "113 University Town Center" Route would operate on a slightly different routing between the University of Maryland College Park Adele H. Stamp Student Union and intersection of Adelphi Road & Tulane Drive. Instead of operating on its usual routing, remaining straight on Campus Drive in the westbound direction from the University of Maryland College Park Campus Adele H. Stamp Student Union to the intersection of Adelphi Road, Shuttle UM's "113 University Town Center" Route would instead operate eastbound on Campus Drive and then operate via Regents Drive, Paint Branch Drive, and University Boulevard East to join Adelphi Road, in order to provide convenience for University of Maryland College Park Campus Students returning back from ball games at the Comcast Center, or Weekend Concert Events at the Clarence Smith Performing Arts Center, or golfing at the Paint Branch Golf Course. The rest of Shuttle UM's "113 University Town Center" routing towards the Prince George's Plaza Metro Station and back to the University of Maryland College Park Campus Adele H. Stamp Student Union remained the same. During the Spring of 2011, the 113 University Town Center Shuttle UM Route was minorly rerouted to no longer operate on Belcrest Road all the way up to Adelphi Road after serving the Prince George's Plaza Metro Station. This particular Shuttle UM Route was rerouted to only operate on Belcrest Road between the intersection of East-West Highway and Toledo Road, then make a right turn onto Toledo Road, and then a left turn to get back onto/ re-enter Adelphi Road & operate on the rest of its routing towards the University of Maryland College Park Adele H. Stamp Student Union. A year later in 2012, this particular Shuttle UM Route was renamed, "113 Hyattsville" around late 2012 when route was extended south of the Prince George's Plaza Metro Station to serve new modernized luxury Hyattsville Arts District Apartments in Downtown Hyattsville, via a left turn onto Campus Drive, then another left onto Adelphi Road, then a right turn onto Toledo Road, then a left turn onto Belcrest Road, then a right turn to enter and serve the Prince George's Plaza Metro station, then a right turn southbound on Belcrest Road, then continuing straight on the road, which becomes Queensbury Road, then a right turn onto 42nd Avenue, then a left turn onto Farrugut Street, then a left turn onto Baltimore Avenue/ Rhode Island Avenue to serve the new Hyattsville Arts District Luxury Apartments, then continue straight until reaching the intersection of Queensbury Road, then making a left turn onto Queensbury Road and remaining straight on the road as the road becomes Belcrest Road, then making a left turn to enter and serve the Prince George's Plaza Metro Station, then following the rest of the "113 University Town Center"'s 2011 routing back to the University of Maryland College Park Adele H. Stamp Student Union Shuttle UM bus stop. During this extension towards Hyattsville, service on the portion of Shuttle UM's former "Queens Chapel" routing on 42nd Avenue between the intersections of Oglethorpe Street & Queensbury Road, and on Queensbury Road between 42nd Avenue & Baltimore Avenue has been restored, except in the opposite direction of Shuttle UM's "Queens Chapel" Route's routing on those two streets. |
| 119 | Greenbelt South | Yes | Commuter | N/A | Berwyn Heights Greenbelt Road Glen Oaks | Route replaced the Shuttle UM "Greenbelt North" Route's routing on Kenilworth Avenue and Paint Branch Parkway, as well as on Greenbelt Road between the intersection of Southway and the Greenway Shopping Center, and on Hanover Parkway, Greenbrook Drive, Ora Glen Drive, and Mandan Road. Unlike the Shuttle UM "Greenbelt North" Route which would operate between the University of Maryland College Park Campus Adele H. Stamp Student Union and Greenbelt, via Campus Drive and University Boulevard East/Greenbelt Road, but then only return back to the University of Maryland College Park Campus Adele H. Stamp Student Union via Kenilworth Avenue, Westchester Park Drive/Westchester Park Circle, Kenilworth Avenue, Paint Branch Parkway, and Campus Drive, Shuttle UM's "119 Greenbelt South" route would operate between the University of Maryland College Park Campus Adele H. Stamp Student Union and Greenbelt, in both directions, via Campus Drive, Paint Branch Parkway, Kenilworth Avenue, Westchester Park Drive/Westchester Park Circle, Kenilworth Avenue, & Greenbelt Road. The Shuttle UM "119 Greenbelt South" Route would then operate straight on Greenbelt Road between the intersections of Kenilworth Avenue & Hanover Parkway, and then divert southbound on Hanover Parkway, and operate via Greenbrook Drive, Ora Glen Drive, and Mandan Road, to once again join the portion of Hanover Parkway in the southbound direction by the Eleanor Roosevelt High School, before returning back westbound on Greenbelt Road and following its same exact routing towards the University of Maryland College Park Campus Adele H. Stamp Student Union. |
| 120 | Bowie Park and Ride | Yes | Commuter | Regents Drive Parking Garage | Bowie Park and Ride | Service terminated on October 12, 2012 due to funding and ridership. |
| 121 | Route One Corridor | Yes | Commuter | N/A | N/A | This particular Shuttle UM route was created as a brand new route around along the U.S. Route One Corridor between the University of Maryland College Park Campus & Downtown Hyattsville in August 29, 2007. This particular route was eventually discontinued on August 28, 2009 due to its much of its route's redundancy with WMATA's already existing 81 & 83 Metrobus Routes, which were already operating on the entire U.S. Route 1 corridor on Rhode Island Avenue N.E./ Rhode Island Avenue/ Baltimore Avenue between the Rhode Island Avenue Metro Station in Washington D.C. and intersection of Baltimore Avenue & Greenbelt Road, via the University of Maryland College Park Campus. |
| 123 | M-Square | Yes | Commuter | N/A | M-Square Research Park | Replaced by 109 River Road |
| 138 | Greenbelt | Yes | Commuter | Regents Drive Parking Garage | Old Greenbelt | Merged into less frequent 130 Greenbelt |
| 139 | NASA-Goddard | Yes | Commuter | Stamp Student Union | Goddard Spaceflight Center | Merged into less frequent 130 Greenbelt |
Seasonal routes
Scheduled bus service is also available for academic semester breaks from Stamp Student Union to areas outside of Maryland.Transportation to Metropark in New Jersey allows access to Amtrak and New Jersey Transit routes. Bus service to the Port Authority Bus Terminal provides indirect access to JFK, LaGuardia and other transit options in New York City.
Shuttle-UM also has seasonal routes to the Cherry Hill Mall in Cherry Hill, NJ and Philadelphia.
Fleet
Shuttle-UM owns over 70 vehicles used to fulfill its service. They range from a variety of builders, models, length, and engine transmission. The company numbers its series according to the year the vehicle was registered to begin service. For example, vehicle 3813 is a 2013 Gillig Low Floor bus, but was not placed in service until 2013. Thus, the 13 is added to the final two digits of Shuttle-UM's series numbering. The vehicles are also grouped in several categories: PHG, LFG, FFG, FTL, Vans, and Motor Coach.| Category | Year | Builder | Model | Picture | Length | Engine Transmission | # Series |
| PHG | 2001 | Gillig Corporation | Phantom | Diesel | 7001-7601 | ||
| Vans | 2002 | Ford Motor Company | Ford Bus E-450 | Diesel | 5302-5602 | ||
| Vans | 2002 | Ford Motor Company | Ford Bus E-450 | Diesel | 5102-5202 | ||
| Vans | 2003 | Ford Motor Company | Ford Bus E-350 | Diesel | 2003-2303, 2503 | ||
| LFG | 2005 | Gillig Corporation | Low Floor | Diesel | 8005-8705 | ||
| LFG | 2006 | Gillig Corporation | Low Floor | Diesel | 9006-9706 | ||
| Vans | 2008 | Dodge | Sprinter | Diesel | 5008, 5708-5908 | ||
| Vans | 2009 | Ford Motor Company | Ford Bus E-450 | Diesel | 2609-2709 | ||
| Vans | 2010 | Ford Motor Company | Ford Bus E-450 | Diesel | 2810 | ||
| FFG | 2010 | Gillig Corporation | Low Floor | Hybrid electric | 3010-3310 | ||
| FFG | 2010 | Gillig Corporation | Low Floor | Ultra-low-sulfur diesel | 3410-3710 | ||
| Motor Coach | 2011 | Setra | S417 | Ultra-low-sulfur diesel | 311, 511 | ||
| FTL | 2011 | Freightliner Trucks | Champion Defender | Ultra-low-sulfur diesel | 6111-6411 | ||
| Vans | 2012 | Chevrolet | Express 3500 | Diesel | 2912 | ||
| FTL | 2013 | Freightliner Trucks | Champion Defender | Ultra-low-sulfur diesel | 6513-6813 | ||
| LFG | 2013 | Gillig Corporation | Low Floor | Ultra-low-sulfur diesel | 7913, 8813-8913, 9813-9913 | ||
| FFG | 2013 | Gillig Corporation | Low Floor | Ultra-low-sulfur diesel | 3813-4313 | ||
| LFG | 2016 | Gillig Corporation | Low Floor | Ultra-low-sulfur diesel | 7716, 7816 | ||
| FFG | 2016 | Gillig Corporation | Low Floor | Ultra-low-sulfur diesel | 4416-4716 | ||
| Motor Coach | 2017 | Motor Coach Industries | J4500 | Ultra-low-sulfur diesel | 1117-1517 | ||
| LFG | 2019 | Gillig Corporation | Low Floor | Ultra-low-sulfur diesel | 7519, 7619 | ||
| LFG | 2019 | Gillig Corporation | Low Floor | Ultra-low-sulfur diesel | 7019, 7119 | ||
| FFG | 2019 | Gillig Corporation | Low Floor | Ultra-low-sulfur diesel | 4819-5019 |