Miller played in the first Canadian national championships in 1982. Miller also refereed Canadian university hockey from 1982 to 1985. In 1985, she was a member of the Canadian Hockey Feminine Council and was president of the Southern Alberta Women’s Hockey League. She helped to form the first ever girls minor hockey association in Calgary in 1989.
Coaching career
She was an assistant coach for Team Alberta at the 1991 Canada Winter Games. In June 2011, Miller was named the coaching mentor for the Russian senior national team in preparation for the 2014 Winter Olympics in Sochi, Russia.
Hockey Canada
In addition, she was an assistant coach for Team Canada at the 1992 and 1994 Women’s World Ice Hockey championships.
Minnesota Duluth
On April 20, 1998, Miller was hired as the first head coach for the Minnesota–Duluth Bulldogs women's ice hockey team. On March 22, 2010, Duluth mayor Don Ness declared Friday, March 26, 2010 as "Shannon Miller Day'" in Duluth. She is the most successful NCAA women's hockey coach in Frozen Four tournament wins and NCAA Division I national championships. She reached her 250th and 300th career wins faster than any other head coach in NCAA Division I history. She is the third best Division I coach in wins and just one of two Division I coaches to reach the 200-win mark in eight seasons. Heading into the 2011–12 Minnesota–Duluth Bulldogs women's ice hockey season, Miller was chair of the Ethics Committee for US women's college hockey. In addition, she was a member of the NCAA Division 1 Championships Committee, one of only two coaches in the entire country to serve on both committees. On October 5, 2013, Miller became the 3rd coach in NCAA history to reach 350 career wins after a 6–1 win over the University of Connecticut at Amsoil Arena. Miller's contract was not renewed beyond the 2014–15 season as part of an effort by the school to close a $4.5 million budget deficit.
Discrimination lawsuit against UMD
In September 2015, Miller and two other former UMD coaches, softball coach Jen Banford and basketball coach Annette Wiles, filed suit against the University of MinnesotaBoard of Regents, alleging discrimination based on gender, sexual orientation, age and national origin, and that UMD created a hostile work environment, violated equal pay laws and violated Title IX of the United StatesEducation Amendments of 1972, which prohibits sexual discrimination in education programs receiving federal financial assistance. The trial began March 6, 2018 at the federal courthouse in Duluth, MN. On March 15, the jury found the university guilty of sex discrimination and retaliation and awarded Miller $3.74 million No award was made for future emotional distress and the judge was to determine any award for future lost wages. In December 2019 University of Minnesota-Duluth officials finalized a settlement with Miller totalling $4,530,157, with a payment of $2,102,939 to Miller, and $2,427,218 to her attorneys.
CWHL
On June 23, 2018, Miller signed a contract to become the head coach for the Calgary Inferno of the CWHL. She left after only 12 games and a 10–1–1 record while in first place in the league claiming a difference of opinion with the general manager.
In 2003, Miller was part of the Bulldogs coaching staff that was named American Association of College Coaches' women's hockey coaching staff of the year.
Miller hails from Melfort, Saskatchewan. On May 2, 2012 at the federal courthouse in St. Paul, Minnesota, Miller became a United States citizen and now holds dual Canadian/American citizenship.
