The director is in charge of the Office, and is appointed by the Government of Serbia. The mandate of the director is 5 years. The Jurisdiction of the Office is established by its statute:
Monitoring of conclusion and implementation of international agreements related to Kosovo and Metohija.
Maintaining contacts with international organizations, countries, NGOs and other relevant institutions regarding the future status of Kosovo and Metohija
Monitoring the implementation of international agreements in the field of human rights in Kosovo and Metohija.
Monitoring compliance with Resolution 1244 and the Constitutional Framework in the process of concluding international agreements by the Special Representative of the UN Secretary General.
Repair and construction of houses for the returnees, building the infrastructure, the provision of humanitarian and emergency aid for vulnerable Serbian and non-Albanian population in Kosovo and Metohija.
Informing social work centers and concerned citizens of recognized and implemented social benefits.
Recording and processing of submissions, as well as all interested parties from Kosovo and Metohija in relation to the rights of labor relations and labor law.
Cooperation with the National Employment Service and proposing measures for improvement of informing citizens about the job vacancies in Kosovo and Metohija, the benefits for the unemployed and employers, as well as finding employment opportunities.
Functioning of the institutions of the Republic of Serbia in Kosovo and Metohija.
Infrastructure and telecommunications in the Serbian areas of Kosovo and Metohija.
Financial, legal, technical and professional assistance in all areas of significance for Serbs and other non-Albanian communities in Kosovo and Metohija.
Legal protection of persons belonging to national minorities and legal persons from Kosovo and Metohija.
Coordination of activities in the field of economy and economic development with line ministries and other relevant bodies and organizations of the Republic of Serbia.
Improving the energy, transport and telecommunications.
Formulation of draft legislation which provides substantial autonomy of Kosovo and the implementation of state policy to protect the territorial integrity of the Republic of Serbia, as well as other functions from the Department.