The airport covers 1,300 acres at an elevation of 27 feet. Its main runway, 5–23, is 9,001 by 150 feet and crosswind runway 14–32 is 4,875 by 150 feet. The crosswind runway was closed for renovations on December 19, 2009, and reopened in Spring 2011. The airport's long-term plan calls for this runway to be destroyed to make way for a parallel runway east of runway 5–23, but the FAA grounded the plan in summer 2016 due to diminishing demand, limited space, and environmental impacts. In 2017 the airport had 67,679 aircraft operations, average 185 per day: 39% airline, 27% air taxi, 27% general aviation, and 2% military. In November 2018, 95 aircraft were based at the airport: 52 single-engine, 20 multi-engine, 20 jet, and 3 helicopter. General aviation services, or fixed based operations, are provided by Landmark Aviation with full-service facilities for maintaining and housing private and corporate aircraft. The modern terminal facility offers everything from aircraft rental to sightseeing flights and aircraft repair. Daily scheduled aircraft include ERJ140/145, CRJ200/700/900, ERJ170/175, A300, A319/320, B717, B737, and B757
FAA control tower
Built in 1995, the FAA Norfolk Air Traffic Control Tower stands high. Operated and managed by the Federal Aviation Administration, the Norfolk Tower handles about 1,100 aircraft per day, 24 hours per day and 365 days per year. Radar coverage is provided by the ASR-9 terminal system with a six-level weather detection capability. Also available for use is an Enhanced Target Generator lab with two radar scopes to accomplish training objectives, as well as the IDS4 system, a specialized microcomputer network system designed to distribute and display both static and real-time data regarding weather and other rapidly changing critical information to air traffic controllers.
Gates
Norfolk International Airport has two passenger concourses: Concourse A, and Concourse B. American Airlines and Southwest Airlines occupy Concourse A while Allegiant Air, Delta Airlines, Frontier Airlines, and United Airlines occupy Concourse B. International flights are handled at gate A1, however, there are currently no scheduled international flights. Specific gate locations are the following: American A2, A4, A6-A8, Delta B21-B25, Southwest A3 and A5, United B27-B30, with Allegiant and Frontier using common gates of B16, B17, B18, B20. Concourse A gates A9-A11 are no longer in use. Concourse B gates B22 and B26 are no longer in use.
Cargo
About 70 million pounds of air cargo are shipped in and out of Norfolk International Airport each year. NIA houses one of the most modern and efficient air cargo facilities in the state. Its two modern air cargo terminals have of space. A ramp provides direct access from plane to warehouse.
Airlines and destinations
Passenger
Destinations map
Cargo
Cargo destinations map
Statistics
Airline market share
Top destinations
Annual traffic
Passenger development
Ground transportation
There are no bus or shuttle services to and from Norfolk International Airport. The nearest bus connection is away at the intersection of Military Highway and Norview Avenue. All ground transportation services are located in the arrivals terminal. There are several on-site rental car companies, an authorized shuttle service providing door-to-door service to the entire Hampton Roads area, and taxis available through several companies. Additionally, both Uber and Lyft service the airport through an agreement with the airport authority.
Parking
A nine-level parking garage adjacent to the new arrivals terminal opened in July 2002. It provides 2,800 covered spaces for short term, long term and rental parking. Overall, NIA parking facilities can accommodate 7,000 vehicles. In February 2019, the airport announced it would begin construction of a brand new 1.09 million square foot parking garage. Construction is scheduled to start in July 2019. This new parking garage will consolidate all parking lots at ORF. It will also replace the employee shuttle that costs over $600,000 a year to operate.
Accidents and incidents
On a United Airlines Vickers 754D Viscount collided with a snow plow which had entered the runway in the path of the United plane upon landing. All 50 passengers and crew on board the aircraft survived, the aircraft suffered major damage to its airframe and was written off.
On a Martin 4-0-4 which was sitting empty on the ramp caught fire damaging the airframe beyond repair. The cause of the fire was never determined.