Emily Delahunty is an eccentric Britishromance novelist who lives in Umbria in central Italy, where she runs a pensione for tourists. Mrs Delahunty settled in Italy to flee from a somewhat traumatic past which still haunts her, and lives alone apart from a few servants and her manager Quinty. One day while taking a shopping trip to Milano, the train she is on is bombed by terrorists. After she wakes up in a hospital, she invites three of the other survivors of the disaster to stay at her villa for recuperation. Of these are "the General" a retired British Army veteran, Werner, a young German photographer, and Aimee, a young American girl who has now become mute after her parents were both killed in the explosion. As the group recover from their ordeal, the explosion is being investigated by Inspector Girotti, a local policeman. Responding to the warmth and kindness of Mrs Delahunty and the others, Aimee begins to speak again, while the local authorities seek out any relatives who might be able to take her in. They eventually locate her uncle, Thomas Riversmith, a university professor in the US. He agrees to take Aimee back to the USA to live with his wife and himself, though they have little time for raising children and are particularly concerned about trying to raise a child who has been through such a traumatic experience. Via flashbacks it is revealed that Mrs. Delahunty was an orphan who was molested as a child by her adoptive father. At a young age she fled England with a travelling salesman and spent years living as a prostitute before Quinty convinced her to move to Italy. Mrs Delahunty grows to like her new housemates and invites the General and Werner to stay indefinitely. She also works hard to find common ground with Aimee's uncle and tries to convince him to leave Aimee with her in Italy rather than taking the child back to America to a loveless home. Meanwhile, Inspector Girotti discovers that Werner was involved in the terrorist attack on the train. Mrs Delahunty reluctantly admits that she has come to the same conclusion, but Werner departs in secret before he can be confronted. Although disappointed by the revelation, Mrs Delahunty is delighted to learn that the General intends to stay on and that Thomas has allowed Aimee to remain as well. The film ends with Mrs Delahunty embracing her new circumstances, having finally resolved her inner turmoil. The plot departs substantially from that of William Trevor's somber novella.