Journal of Service Research
The Journal of Service Research is a quarterly peer-reviewed academic journal that covers the field of business studies. The editor-in-chief is Michael K. Brady. The prior editors-in-chief were Katherine Lemon, A. Parasuraman, Mary Jo Bitner, and Roland Rust. The journal was established by Rust in 1998 and is published by Sage Publications.Abstracting and indexing
The journal is abstracted and indexed in Scopus and the Social Sciences Citation Index. According to the Journal Citation Reports, its 2017 impact factor is 6.842, ranking it 6th out of 140 journals in the category "Business".Best Paper Award
Each year the editorial review board votes on the best research paper that was published during the prior publication year.
