Jill McDonald (businesswoman)


Gillian Clare McDonald is a British businesswoman. She has been the CEO of Costa Coffee since December 2019. She has previously been CEO of Halfords, CEO of McDonald's UK and head of Marks & Spencer's non-food business, overseeing clothing, home and beauty.

Early life

McDonald was born in May 1964 in Birmingham, and grew up in Sevenoaks. She was educated at Sevenoaks School and graduated from the University of Brighton with a first class degree in business studies.

Career

She began her career as a graduate marketing trainee with Colgate Palmolive. In 1990, she joined British Airways as a brand manager, and worked there for 16 years, rising to head of global marketing, before joining McDonald's in 2006.
In 2006, she joined McDonald's as chief marketing officer for the UK and northern Europe, and in 2010, was promoted to CEO of McDonald's UK and president of North West Europe.
She was appointed to the board of InterContinental Hotels Group in 2013.
In May 2015, McDonald replaced Matt Davies, as CEO of Halfords, on a basic salary of £500,000 plus bonuses.
In May 2017, McDonald was announced to be taking over Marks & Spencer's non-food business in the autumn, and in her role reported to CEO Steve Rowe.
In July 2019, McDonald left Marks & Spencer after failing to secure an uplift in clothing sales, with Rowe assuming responsibility of the clothing and home division.
In November 2019, McDonald was named CEO of Costa Coffee, and started on 2 December 2019.

Personal life

McDonald is married with two sons.