The company started as a user group founded in 1990 by Boris Siegenthaler in the Canton of Geneva, offering a bulletin board system to its members. In 1994, Siegenthaler and fellow developer Fabian Lucchi opened the Siegenthlaer & Lucchi computer store in the Genevan suburb of Châtelaine. They offered low-cost, custom-built computers – acting as an alternative to the larger distributors available at the time. The same year, the pair purchased a modem and 64 kbs line, becoming the first privately ownedInternet service provider in the canton. From 1995 on and for a few months, the store offered complimentary internet access to all customers who purchased a computer with them. In May 1997, Infomaniak became a fully-fledged ISP with the creation of TWS Infomaniak SA – the company developed its offer based on low-cost internet access and web-hosting services alongside its staple of computer equipment retail. On 1 January 1998, the Swiss state monopoly on telecom services came to an end and new providers were allowed onto the Swiss market. Sunrise, a joint-venture between Tele Danmark and BT, started offering free internet access services, forcing the company to revise its strategy: in 1999, TWS Infomaniak was reincorporated to create Infomaniak Network. They specialised in web-hosting services for private users and small and medium-sized enterprises, including basic.ch, the first Swiss web radio. By 2003, Infomaniak was the largest web-host in Western Switzerland, and by July 2005, it was the largest web-radio broadcaster in Western Switzerland and France. In 2007, the company created and launched their sustainability charter. As a result, it implemented a number of key measures including joining an ethical pension fund on behalf of its employees, a commitment to sustainable travel, and donating 1% of its annual revenue to a range of NGOs. In 2010, the company created a subsidiary – Infomaniak Entertainment – marking the company's expansion into the ticketing, staff, and accreditation-management. Infomaniak's main business remains as a webhost and registrar. In 2011, the company announced that they managed more than 100,000 domain names. They opened their third data centre in 2014. As with all their facilities, the new data centre was fully sustainable – using 100% renewable energy and low-voltage technologies. The centre was heralded as the "greenest there is in Switzerland" with a PUE under 1.1 which won the company the Geneva sustainability prize. A few months later, Infomaniak obtains its ISO 14001 and ISO 50001 certifications for environmental and energy management systems. Infomaniak fully switched to SSD technology at the end of 2015. The latest figures from the company suggest that it managed more than 200,000 domain names, 150,000 site, and 350 radio/TV stations in 2016. It has also become one of the first web companies to implement the new Let's EncryptSSL Certificates. According to CEO Boris Siegenthaler, Infomaniak's customer base is composed of businesses and individuals, small to mid-sized businesses representing a significant portion of sales. Around 30% of customers come from France and Belgium, and as of 2016, the company had 60 employees.
