The Hamburger Verkehrsverbund is a company coordinating public transport in and around Hamburg, Germany. Its main objectives are to provide a unified fare system, requiring only a single ticket for journeys with transfers between different operating companies, and to facilitate and speed up travel by harmonising the individual companies' schedules. At its inception in 1965, HVV was the first organisation of this kind worldwide. In 2010 HVV provides rail, bus and ferry transportation for an area of 8,616 square kilometres with approximately 3.6 million inhabitants in the states of Hamburg, Schleswig-Holstein and Lower Saxony. HVV has approximately 1.95 million customers on an average working day. HVV acts is the overall coordinating body for transport in the conurbation, with representation by the Hamburger Hochbahn ; Deutsche Bahn ; AKN railway company ; HADAG Seetouristik und Fährdienst AG ; VHH, and KVG Stade. With an average of 50,000 commuters per day the Metrobus 5bus line is the busiest in Europe. In the city centre, stops are served without a specific schedule every two or three minutes and since December 2005, extra long double-articulated buses have been used.
The following companies operate bus services for the HVV:
, operating two lines
, operating two lines
, operating in the district Pinneberg
LBB Linienbus Berkenthin GmbH, operating two lines
Mittelzentrumsholding Bad Segeberg-Wahlstedt GmbH & CO. KG, concessionaire for some lines operated by Autokraft
Otto Strunk Omnibusbetrieb GmbH
RMVB Ratzeburg-Möllner Verkehrsbetriebe mbH
Süderelbe-Bus GmbH
Verkehrsbetriebe Hamburg-Holstein
VGS Verkehrsgesellschaft Südholstein mbH, operating one line
Zerbin Busreisen GmbH, operating one line
Ferries
The HADAG Seetouristik und Fährdienst operates ferries on the Elbe river.
Other organisations
, operating one night bus line and coordinating public transport in Norderstedt
Verkehrsgesellschaft Norderstedt mbH, owing the Norderstedt part of the underground line U1 and a railway line operated by Hamburger Hochbahn AG respective AKN
Fares
The unified fare system includes cash ticket sales, season tickets and disabled passengers, combined tickets, fare evaders, etc.. In 2011, ticket revenue was €652.2 million. Cash tickets for one ride or the day can be bought at all railway stations, ferry slots or in all buses. There are also "family tickets" or group tickets for up to 5 adults. The HVV offers travel passes, and semester tickets for the students of all major universities, both heavily discounted. The HVV also offers tickets over mobile phones. Most tickets are not transferable to other persons.
Special programs
The HVV offers a variety of types of weekly or monthly special fares.
School pupils, students, trainees and apprentices
For all public school pupils tickets can be bought at the company service centers. Other schools need to be registered by the HVV. The semester tuition for most universities include the ticket pass. Trainees and apprentices need be registered by the chamber of commerce to get a season ticket.
Children
All children to the age of 6 are free of charge. For older children, seasonal tickets can be chosen.
Senior citizens
Weekly or monthly tickets for anybody 63 or older are sold at service centers.