Crawford & Company


Crawford & Company is the world's largest independent claims management company, with more than 700 offices in 70 countries.

Overview

Based in Atlanta, Georgia, Crawford & Company is the world's largest independent providers of claims management to the risk management and insurance industry as well as self-insured entities, with clients in more than 70 countries. Jim Crawford, formerly an insurance company claims manager, founded Crawford & Company in 1941. On May 27, 1941, he opened the first Crawford office in Columbus, Georgia. From that point, Crawford expanded its operations across the United States. These offices handled casualty and workers' compensation claims for all major insurance carriers. By 1967, Crawford & Company had offices in Canada, Puerto Rico, England, and the United States.
Crawford continued to expand its product offerings to the insurance industry. In 1968, Crawford became a publicly traded company. In 1971, a new 24/7 claims referral service called MAYDAY was introduced,. Around the same time, Crawford introduced three new services: Rehabilitation Services, Risk Management Services, and Catastrophe Services. These services helped expand Crawford beyond just a property and casualty claims administration company.
The company's shares are traded on the NYSE under the symbols CRD-A and CRD-B.