The CTC celebrated its grand opening on December 11, 1995, through a partnership with then-NationsBank. Its completion moved the central transfer point for all CATS buses from The Square, two blocks to the west to Trade Street. Reasons for the facility was an effort to improve traffic congestion along Tryon Street and provide transit riders a more efficient centralized transfer point. On November 24, 2007, the LYNX Blue Line station officially opened; as part of its opening celebration fares were not collected. Regular service with fare collection commenced on Monday, November 26, 2007. The unique platform cover, made of synthetic materials and supported by curved steel, was originally scrapped due to high costs, but was later brought back and constructed after multiple Center City businesses donated money to make up the difference in construction costs. On July 14, 2015, the CityLYNX Gold Line was officially opened with its initial, six-stop segment.
Services
The CTC has 20 internal bus bays and two external bus bays, serving 44 bus routes. In addition, the Gold Rush Red Line, a free shuttle service, connecting to Johnson & Wales University and Johnson C. Smith University, along Trade Street. The CityLYNX Gold Line, located at the intersection of East Trade Street and Brevard Street, is a streetcar line that connects to Central Piedmont Community College and Novant Health Presbyterian Medical Center. It operates everyday with a 15-minute frequency. Access to the streetcar is by two island platforms, one facing westbound and one facing eastbound. The LYNX Blue Line, located on an elevated platform above East Trade Street, is a light rail line that connects to South End and several park and ride lots along South Boulevard. It operates everyday with 10 to 30-minute frequency, depending on time of day. Access to the Blue Line station is by stairs or elevator from inside the CTC and then by outdoor walkway along the light rail tracks. The station is covered by a roof made of synthetic materials and supported by curved steel; side platforms, which sit on either side of the tracks, are used to access the trains. The CTC Blue Line station is signed as "CTC/Arena," reflecting that it is also the main stop for the Spectrum Center, accessible via two walkways. Connection to the AmtrakCharlotte Station, located from CTC, is via CATS Bus 11. Connection to the Greyhoundbus station, located at the future Gateway Station and from CTC, is via the Gold Rush Red Line, several CATS Buses or by foot along Trade Street.
Amenities
The CTC is open from 4:50am till 1:30am daily. The facility includes the following restaurants and shops: Bojangles', Burger King, China Shuttle, Cricket Wireless, Lil' Orbits, Plaza Sundries and Subway. In the center of the CTC is CATS Customer Service, which includes lost and found, pass sales, transit IDs and information. Public restrooms are also available on site. For safety, the Charlotte-Mecklenburg Police Department has an expeditor unit on site.
Public art
As part of the CATS Art in Transit program, the CTC/Arena features several pieces intended to provide a better overall aesthetic for the station. The works include bas-reliefs entitled Gingko by Alice Adams, drinking fountain basins designed to look like dogwoods, the North Carolina state flower, by Nancy Blum, the Trade Street bridge supports entitled Bobbins pays hommage to Charlotte's textile industry was created by Andrew Leicester, Bobbins and track fencing featuring cottonwood leaves by Shaun Cassidy.
