Baxi is a part of BDR Thermea, one of Europe's largest manufacturers and distributors of domestic and commercial water and space heating systems. It employs 6,400 people throughout Europe with a turnover exceeding €1.2 billion. The group has significant market shares across all major continental territories and in the United Kingdom. It is also expanding into new markets such as Romania and Argentina and already has a direct presence in Russia, China and the Czech Republic, and joint venture partnerships in developing locations, like Turkey. Today, BDR Thermea owns and sells some of the leading brands in the European market for heating products. It is known under various pseudonyms worldwide, including Chappée and Ideal Standard in France, Roca in Spain and Broetje in Germany. Baxi operates four sites in the UK: Warwick, Preston, Norwich and Wokingham. There is also numerous training centres nationwide, including Dartford and Godmanchester Its investment is based on boiler products and renewable technologies, including solar thermalhot water systems, ground source heat pumps, air source heat pumps, biomass boilers and micro combined heat and power with baxi-innotech.
History
The group can trace its beginnings back over 150 years to Richard Baxendale, an iron founder, who began the Baxendale Company in 1866, based in Preston in Lancashire. Since the company was founded, it has been responsible for many of the key engineering breakthroughs which have revolutionised the boiler market. The current Baxi Group was formed in November 2000 by the merger of the heating interests of Newmond plc and Baxi Holdings plc. The company's main shareholders are now private equity investors, BC Partners and Electra.
Baxi International
Baxi International, a division of the Baxi Group, was formed in 2002 to manage the group's international sales, marketing and after-sales activities in more than 70 countries across the world.
Joint Ventures
Strategic acquisitions and joint ventures since 2000 have included Baymak, Baxi Belgium, SenerTec, European Fuel Cell and Roca Heating, the market leader in residential heating equipment in Spain and Portugal. In October 2004, Baxi Holding Ltd sold the Aqualisa division, to a management buy-out backed by CBPE Capital for £82.5 million.
Baxi in England
Preston
The company continues to be a major employer in Preston at the manufacturing and testing facility. Baxi is a former owner and sponsor of Preston North End, having taken over the club in summer 1994 when it had been in serious financial difficulty for several years. Baxi's chief executive Bryan Gray became club chairman. One of the first announcements by the new board was that Deepdale, until then a dilapidated stadium owned by Preston Council, would be upgraded into a modern stadium after the injection of extra funds by Baxi and from a subsequent new share issue. Gray resigned as club chairman in the autumn of 2001 and Baxi declined to appoint a replacement, so it was immediately clear that the company intended to sell its holding in the club. By this time, three of the four new stands at Deepdale had been rebuilt and reopened but work on the fourth was delayed by several years following the collapse of ITV Digital, which cost the club an income of £4.6 million over the next two years. The club was initially bought by existing directors and sponsors but has subsequently been taken over by Lancashire businessman Trevor Hemmings.
Warwick
The company's contact centre currently employs some 100 call handlers working from offices based in Warwick. Handling customer enquiries relating to heating system breakdowns, the contact centre also provides a technical helpdesk and handles approximately 6,000 calls per day.
It is Britain's largest employee owned manufacturing company. The original company was left in a trust for the benefit of its employees. The trust required an act of parliament specially to set it up because UK trust laws placed restrictions on trust and the original intentions of the trust not being compatible. This resulted in the Baxi Partnership Limited Trusts Act 2000 being enacted. The BDR Thermea employs more than 5,400 people throughout Europe with a turnover of £850 million.
UK subsidiaries and locations
Andrews Water Heaters – Wokingham
Baxi – Preston
Elson – Norwich
Baxi Customer Support – Warwick
Heatrae Sadia – Norwich
Main – Warwick
Potterton – Warwick
Potterton Commercial – Wokingham
Santon – Norwich
Remeha Commercial – Wokingham Not a subsidiary of Baxi